

Q. Who is responsible for sanitation?
A. Please see here for more information.
Q. Exactly what area does the Clean Team members cover?
A. 13.8 miles of east/west gutters and sidewalks (each side of the street counted)
17.6 miles of north/south gutters and sidewalks (each side of the street counted)
8.8 miles of north/south alleys (alleys counted as one side since they are narrow)
Total area: 40.2 miles of gutters, sidewalks and alleys!
Q. How long does it take to clean one side of one block?
A. About 23 minutes working fast and furious!
Q. How often can I expect a cleaning of my street?
A. You should expect a routine cleaning once every 8 to 10 working days. Hopefully our residents will help and keep their sidewalks, gutters, and alleys reasonably clean so we can keep ahead of the “Hot Spots” and illegal dumping.
Q. What is a “Hot Spot”?
A. We have several locations that require much attention from the Clean Team. Some of our residents, contractors, and others who seem not to care about our community, routinely dump their refuse in alleys and vacant lots. This requires that a Clean Team member be taken from normal cleaning and maintenance duties to handle the problem. (“Special Pickups Report” – see what your Clean Team is doing “behind the scenes”.)
Q. What special equipment do you use?
A. We have no mechanized equipment – everything is individual man/womanpower.
Q. Do you work with the city Public Works Department and 311?
A. We routinely work with the PWD in a joint effort to keep the District clean
CONTACT INFO
Supervisor, Sanitation Services
Matthew Bradby
X17
Email addresses: For sanitation service requests: sanitation@charlesvillage.org
For all other contacts: matt@charlesvillage.org